Back of House Supervisor (Huntington Bank Pavilion)

Back of House SupervisorHuntington Bank Pavilion is seeking a Back of House Supervisor. The position is responsible for supervising and coordinating Back of House activities of the security department and staff within the venue. Duties may also include management functions under the direction of the Operations Coordinator and Operations Manager.What This Role Will Do:Direct and supervise security staff and other employees performing security services.Provide guest service by greeting and assisting guests/clients and responding to guest/clients inquiries and complaints.Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event specific details and managing breaks.Assist the Operations Coordinator to ensure compliance with all policies and procedures that relate to the security department, as well as local, state and federal laws and regulations.Oversees productivity and work assignments of the Back of House security staff and communicates with the Operations Coordinator (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.Train and evaluate security team members in venues.Assign and schedule team members to specific duties.Role model and enforce safety, health, and security priorities.Escorting or driving motor vehicle to transport individuals to specified locations or to provide personal protection, if needed.Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.Other tasks as assigned by the Operations Coordinator.What This Person Will Bring:High School Diploma or equivalent preferred.At least 2 years of experience in a similar role.

In certain states, a Guard Card is a plus.Working knowledge of security operations, safety practices in a business environment and enforcement procedures.Strong strategic thinking and creative problem-solving skills.Excellent verbal, written and interpersonal communication skills.Acute sense of judgment, tact and diplomacy.A strong sense of teamwork and ability to execute programs.Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.Equal Employment Opportunity:Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.The expected compensation for this position is:$18.00 USD - $22.50 USD Hourly** Pay is based on a number of factors including market location, qualifications, skills, and experience.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.