CDM Smith is seeking a technically savvy SaaS Technical Support Analyst to join our team in Hawaii. You will be the product expert, resolving customer challenges, and driving adoption while collaborating with Product, Engineering, and Customer Success.
Responsibilities include leading Zendesk support, contributing to knowledge base content, and supporting training initiatives to scale our support operations. Travel may be required.
#J-18808-LjbffrB2B SaaS Support Engineer in kaneohe at Unknown Company
This position is listed as full time and onsite.