Tata Consultancy Services seeks an AWS-savvy solution architect to design telephony-driven IVR/IVA flows, integrating Lex and CRM systems. You will build analytics pipelines, implement security controls, and deploy infrastructure as code using Terraform/CloudFormation.
Strong documentation and cross-team collaboration are essential to succeed. The role emphasizes expertise in AWS services, telemetry with CloudWatch/X-Ray, and experience with Verint/NICE reporting tools.
#J-18808-LjbffrAWS Connect Architect - IVR & AI Telephony in parsippany troy hills at Unknown Company
This position is listed as full time and onsite.