Responsibilities
- Drive day-to-day operations of the Virgin Red credit program and its related technologies
- Provide relationship management, project management, production support, and technical expertise for Synchrony partners under the Digital sales platform
- Develop creative solutions to support business strategy or resolve issues
- Drive and support technology development initiatives leveraging Agile processes
- Maintain and communicate project status, milestones, and critical issues with stakeholders
- Participate in on-call rotation for Synchrony production issues that impact partners and cardholders
Requirements
- Bachelor's degree and 4 years of Technology experience OR in lieu of degree, High School Diploma/GED and 8 years of Technology experience
- Minimum 2 years of experience with leading initiatives, including gathering business requirements, planning and defining enhancements, and execution/delivery using Waterfall/SDLC or Agile frameworks
- Superior verbal, written, and client communication skills
- Ability and flexibility to travel for business as required
Core Competencies
Demonstrates expertise in project management and relationship management within technology operations, utilizing Agile and Waterfall methodologies to drive initiatives and support business strategies effectively.
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