AVP Cloud Contact Center Sales

Leading the sales strategy for the Cloud Contact Center as a Service (CCaaS) portfolio, the full-time AVP Cloud Contact Center Sales will manage a high-performing team of Enterprise Account Executives, drive revenue growth, and engage with C-suite executives in a remote environment. Key Responsibilities Own and exceed quarterly and annual revenue targets for the assigned CCaaS enterprise territory Recruit, mentor, and scale a team of senior Enterprise Account Executives while establishing performance expectations Define and execute regional go-to-market plans targeting high-growth verticals and ensure rigorous pipeline generation Required Qualifications 10+ years of enterprise SaaS sales experience, with at least 5+ years in CCaaS, CX, UCaaS, or AI/Omnichannel Contact Center solutions 3+ years of direct people management experience leading enterprise field sales teams with eight-figure quotas Proven track record of closing and guiding teams through $500k+ ACV and multi-million-dollar TCV enterprise software transactions Deep proficiency in structured sales methodologies such as MEDDPICC and Solution Selling Strong existing relationships across the CCaaS channel ecosystem, including TSBs, VARs, and SIs