AVP, Branch Manager

AVP, Branch ManagerEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us.

Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you!Job Title: AVP, Branch ManagerJob Description:Summary: Entry level management role responsible for the day-to-day operational management of a branch location as well as the front-end sales management. Supervises the activities of branch associates including resolving escalated concerns, hiring, scheduling, performance evaluations, discipline and recommending development opportunities. Provides leadership and guidance to ensure compliance with bank policies. Ensures that customer service is provided, including opening accounts, providing customers with information, and resolving client concerns.

Candidates with previous management experience may be considered for a Vice President, Branch Manager II position.Essential Duties and Responsibilities:Direct supervision of day-to-day operation of the branch and associatesDirect activities of branch associates to ensure complete and efficient customer serviceImplement company policy pertaining to the cashing of checks and withdrawal of funds from accounts and safe deposit activitiesResponsible for managing and maintaining compliance with branch operations, including training branch associates on changes to policy and procedureHandles unusual or difficult customer concernsOversees recruitment and training of branch staffPartners with other departments to support branch operations and complianceResponsible for overall operation and maintenance of bank building, premises and facilitiesParticipates in business development activitiesReviews, recommends, implements and oversees all policies and procedures related to the internal and external integrity of the bank security systems and devicesOther duties as assignedQualifications:Excellent leadership, interpersonal, customer service and strong organizational skills with a high degree of accuracySales management skills in order to successfully coach associates to meet branch goalsSales and marketing orientation with emphasis on cross-selling bank servicesThorough knowledge of bank operations, policies, procedures, compliance, and banking regulationsTeam oriented, possesses a positive attitude and works well with othersStrong oral and written communication skillsStrong knowledge of all various types of products offered at the bankExcellent problem solving skillsSupervisory Responsibilities:Supervision of Branch AssociatesEducation and/or Experience:High School Diploma or equivalent requiredBachelor's degree in business related field or equivalent experience: or equivalent combination of education and experienceMinimum of three years banking experience requiredExperience working in an environment with individual and team goals preferredPrevious supervisory experience preferredMust be able to speak fluently in Mandarin and/or CantoneseComputer and Software Skills:Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite (Gmail, Calendar, Google Docs and Google Sheets) Workday IBS SalesforceCertificates, Licenses and Registrations:Notary License where applicablePay range for new hires is generally $30.61 - $42.86 annually. In addition, the role is eligible for an annual bonus.Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.