Avaya DeveloperExperience level: Mid-senior Experience required: 8 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate: $52 per hour Total position: 1 Relocation assistance: No Visa sponsorship eligibility: NoPosition SummaryShould have good communication along with requirement analysis skillsExtensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementationExcellent customer service skills including reporting, organization, written and oral communication and task prioritizationExperience in program communication and program managementCommunication skills a must, PowerPoint, Visio, structured program updatesMust be highly motivated and a self-directed individualStrong hands-on knowledge of Avaya Session Manager, Avaya IVRExperience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysisKnowledge of CTI, LAN/WAN communications and VXML knowledgeExperience with configuration and support experience in a complex multi-layered network environmentParticipate in cross-functional teams and ability to work effectively in a geographically dispersed teamExperience working under tight deadlines and high-pressure environmentExcellent troubleshooting and analytical skillsEssential SkillsCandidate should have operational experience in the following areas - IVR (Interactive Voice Response) and (CTI computer-telephone integration)Proficient in VXML - Voice eXtensible Markup LanguageCall center domain knowledgeJava proficiencyDatabase- Cloud AWS knowledgeOpen shift preferableWorking Place: Las Vegas, Nevada, United StatesCompany: ESR Healthcare
Avaya Developer (9916-1 Las Vegas, NV $$$ bonus in las vegas at Unknown Company
This position is listed as full time and onsite.