Av/It TechnicianAustin, Texas, United StatesWorkplace Team reporting to Director of WorkplaceFull-time, in officeAs the AV/IT Technician you are STATION Austin's secret weapon, working cross functionally to ensure all AV/IT operations are able to execute smoothly without a glitch! You will work closely with the Workplace, Events, and Venue teams while also supporting all staff, members, clients, guests, and building personnel in a professional and friendly manner.What you will do…Help staff and third-party event organizers use our AV equipment. If you can't be there, you communicate with event staff to make sure everything runs smoothly.Ensure Google Meet, Cisco Webex, and all other equipment is functioning for video calls in conference rooms.Maintain and organize event livestreams and videos.Perform moderate manual labor like moving tables or mounting a TV into a wall.Assist the Workplace Team with their operational tasks, as needed.Read and interpret equipment specifications and service manuals.Be a trusted administrator for our equipment.Be on the lookout for ways to improve the space and amenities offered.Keep server rooms and all peripherals stocked, tidy, and organized.Maintain composure in a sometimes stressful, sometimes tedious environment.
Events are always changing!The AV/IT Technician works with the Workplace Team with the following:Printer Issues.IT training with new hires.Keeping iPads, TVs, Sonos, and company computers functional and up to date.Basic maintenance of our network infrastructure and IP security camera system.General workplace tasks and space/fixture needs.You'll know you're successful if…STATION Austin events run smoothly, and any chaos or technical difficulties are invisible to the audience.People who use the conference rooms, coworking spaces, and event spaces are able to do so without any difficulty.The conference rooms and event spaces are free of AV-clutter and tangles every day.We don't have any reports of malfunctioning equipment. When it comes to tickets, no news is good news!We accumulate a folder full of process documents that ensure our success in the future.