Automotive Warranty Administrator

Automotive Warranty ClerkThe Ed Napleton Automotive Group is looking for our next Automotive Warranty Clerk located at River Oaks Chrysler Dodge Jeep RAM, the Automotive Warranty Clerk is responsible for processing, submitting, and tracking manufacturer warranty claims.Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.What We Offer:Potential pay range of $20.00-$25.00 per hourFamily Owned and Operated- 90+ years in business!Medical, Dental, Vision Insurance, 401kFor addition benefit information please go to: NapletonCorp.MyBenefitsLibrary.comPaid Vacation and Sick TimeNo cost, No Debt College Degree from Strayer UniversityDiscounts on products, services, and vehiclesGrowth opportunitiesJob Responsibilities:Prepares, submits, and follows up on warranty claimsProcesses all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributorKeeps abreast of all factory recalls and announcementsArranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptlyAssists with body shop warranty claims and follows up on outstanding claimsReconciles all warranty receivables and works with the accounting department to obtain paymentsKeeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposedMaintains all service and customer records as required by the warrantorOther duties as assigned by managementJob Requirements:High school diploma or equivalentPrevious Automotive Warranty Administrative experience preferred.CDK experience highly desirable.Must be detail oriented and have strong organizational abilityExcellent verbal and written communication skillsWillingness to undergo a background check and drug screen in accordance with local law/regulations18+ years of age or older to comply with the company driving policyWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.