Automotive Technical ConsultantAre You Ready for a New Opportunity?Do you have an automotive technician background and enjoy solving complex vehicle issues? Are you known as the person everyone turns to when a difficult repair needs diagnosing? Are you ready to leave behind flat rate/ turning wrench?
If so, we may have the perfect opportunity for you.MSXI is expanding one of our automotive client programs and is seeking experienced automotive professionals to join our team as an Automotive Technical Consultant.In this role, you will work closely with dealership service departments, providing technical expertise, troubleshooting support, and process improvement recommendations to help ensure vehicles are repaired correctly the first time.Key ResponsibilitiesDiagnose and resolve complex vehicle technical concerns and escalations.Provide technical assistance both remotely and on-site at dealerships.Serve as a subject matter expert and lead technical discussions.Support recall campaigns and Required Service Updates (RSUs).Conduct dealership consultations regarding repair processes and documentation.Review repair orders and recommend best practices for quality and compliance.Analyze repair trends and identify opportunities to improve first-time fix rates.Collaborate with dealership personnel to improve customer satisfaction and service performance.Document case updates, findings, and recommendations using Microsoft Office tools.RequiredHigh School Diploma or GED.2+ years of automotive repair experience.Automotive dealership experience.Strong diagnostic and troubleshooting skills.Ability to travel locally within an assigned territory.Strong communication and customer service skills.Proficiency with Microsoft Excel, Word, and PowerPoint.Ability to work independently in a fast-paced environment.PreferredCurrent or previous ASE Certification.Shop Foreman, Assistant Service Manager, or similar leadership experience.Field service or dealership management experience.Experience analyzing repair data and documenting technical cases.What We OfferComprehensive benefits package including: Medical, Dental, and Vision Insurance, Prescription Drug Coverage, 401(k) Savings Plan, Health Savings Account (HSA), Disability Insurance, Employee Discount Programs.Benefits effective the first of the month following 30 days of employment.Monthly vehicle allowance.Paid holidays and vacation time.Hybrid work environment: Approximately 3 days per week at dealerships, Approximately 2 days per week working from home.Minimal to no weekend work.Opportunity to work with a global leader in the automotive industry.Why Join MSXI?If you are passionate about automotive technology, enjoy solving difficult vehicle concerns, and are looking for a role that combines technical expertise with a better work-life balance, we'd love to hear from you.Apply today and help dealerships improve repair quality, customer satisfaction, and operational performance.
Automotive Technical Consultant in los angeles at Unknown Company
This position is listed as full time and able to be worked remotely.