Automotive Service Cashier / Receptionist

Job OpportunityJeep, Dodge Ram is now hiring an energetic, outgoing self starting reliable service cashier / receptionist. Must have excellent customer service skills.What We OfferMedical, Dental & Vision Insurance401K PlanPaid time off and vacationEmployee vehicle purchase planDiscounts on products and servicesResponsibilitiesThe Cashier is responsible for receiving/processing payments for services rendered, assisting with answering the phones, booking appointments, conducting follow-up calls, and answering client inquiries in a timely, effective mannerEnsures excellent service standards and maintains high customer satisfactionSchedules service for customers either in person or on the phoneTakes detailed, accurate messagesVerifies customer appointments and all relevant customer information (name, phone number, VIN, mileage, etc.)Greets customers with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or locationWork cooperatively with the sales and other internal teamsFiles, scans & retrieves repair ordersPrepares deposits and maintains a cash management systemCompletes daily depositOther duties as assignedQualificationsMust be dependable and follow assigned work scheduleMust be able to address and answer customer requests via phone and e-mailStrong organizational skills and the ability to effectively multi-taskBasic knowledge of computers a mustExcellent communication, customer service, and problem solving skills, including the ability to maintain composure under stressExcellent telephone skillsCash handling experienceRotating SaturdayMust pass a drug test and a background checkWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.