Service Appointment Specialist (BDC)DeVoe Automotive Group | Naples, FL | Full-TimeLove talking to people? Thrive in a fast-paced environment? This might be your seat.DeVoe Automotive Group is looking for a Service Appointment Specialist to join our growing Business Development Center (BDC).
This role is the heartbeat between our customers and service team—keeping schedules full, customers happy, and operations running smoothly.If you're someone who enjoys helping people, stays organized under pressure, and doesn't mind a busy phone line, you'll fit right in.Why This Role Stands OutWeekly pay (consistent and reliable)Closed on Sundays – real work-life balanceFull-time, stable position with a growing companyClear path for growth within the dealershipSupportive, team-first culture (we actually mean that)At DeVoe Automotive, we live our values:Do the right thingPassionately careWork as a teamStrive for excellenceWhat You'll Be DoingThis is a high-energy, people-focused role where no two days look exactly the same.On the phones:Answer inbound calls from customers needing serviceHelp guide them on next steps and answer basic questionsKeep conversations friendly, efficient, and helpfulScheduling & coordination:Book and confirm service appointmentsWork closely with service advisors and techniciansCapture customer concerns clearly so the team is set up for successKeeping things organized:Enter and update customer info in our CRMTrack communication and follow-upsKeep records clean and accurateWhat Makes Someone Successful HereYou stay calm and positive, even when it's busyYou're comfortable talking on the phone… a lotYou're organized and don't let details slipYou genuinely like helping peopleYou can move quickly without sacrificing qualityWhat We're Looking For1+ year of experience in customer service, call center, BDC, or admin supportStrong communication and people skillsAbility to handle high call volumeComfortable with computers and data entryCRM experience is a plusReliable, detail-oriented, and team-focusedAbout DeVoe Automotive GroupWe're a family-owned dealership group built on long-term relationships—with both our customers and our team. Many of our employees have built careers here, not just jobs.If you're looking for a place where you can grow, be supported, and actually enjoy the people you work with, you'll find that here.Ready to Apply?If this sounds like a good fit, we'd love to meet you.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation or gender. DeVoe Automotive is a Drug Free Workplace.
Automotive Service Appointment Specialist in naples at Unknown Company
This position is listed as full time and onsite.