Unknown Company

Automotive Service Advisor

new bern, north carolina • Posted 4 days ago
Onsite Full Time Customer Service

New Bern Auto Group is searching for Service Advisors to join their team! Do you thrive in fast-paced environments and dedicate yourself to providing the best customer service experience possible? We want to talk to you!! We have two positions open & expect them to fill quickly.

Make sure to apply with all the requested information, as laid out in the job overview below.

What you'll do:

-Check customer's vehicles in for service
-Discuss vehicle needs with customer
-Analyze remaining warranty, vehicle needs & vehicle history to recommend vehicle maintenance
-Offer additional needed services to guests and explains benefits
-Close out open tickets in a timely manner
-Provide an exceptional customer experience
-Communicate with customers while vehicle is being repaired
-Manage all open repair orders while in progress

What We Offer

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Medical and Dental

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401K Plan

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Paid time off and vacation

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Growth opportunities

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Paid Training

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Employee vehicle purchase plans

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Long term job security

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Discounts on products and services

Who We Are
Our Guiding Principles

  • Treat others better than you expect them to treat you
  • Smile when you talk
  • Be a person of action. Tomorrow is too late.
  • Have fun. Happiness is a choice.
  • Listen to understand, not to respond. xmcpwfu
  • Attack problems, not people.
  • Look the part, be the part and be on time
  • Persist without exception
  • Let the mission determine the decision

Automotive Service Advisor in new bern at Unknown Company

This position is listed as full time and onsite.

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