Automotive General Manager

Responsive RecruiterMeineke Car Care is a trusted name in the automotive repair industry, dedicated to delivering top-quality service and building long-lasting relationships with our customers. We're growing fast — and we're looking for a results-driven, customer-focused Store Manager to lead one of our centers to the next level of success.The Store Manager is responsible for the overall operation and profitability of the location. This includes leading a team of technicians and service advisors, delivering exceptional customer service, achieving sales goals, managing costs, and ensuring high standards of safety and cleanliness.Oversee daily operations of the shop, including workflow, productivity, and customer satisfaction.Lead, motivate, and develop a team of technicians.Drive sales by ensuring service recommendations are clearly communicated and properly executed.Recruit, train, and develop staff to enhance their skills and promote a positive work environment.Utilize POS systems for transaction processing and financial reporting.Monitor performance metrics, including labor efficiency, sales targets, and CSI (Customer Satisfaction Index)Manage parts ordering and vendor relationshipsEnforce compliance with company policies, safety standards, and procedures.Handle escalated customer concerns and resolve issues professionallyAddress customer inquiries and resolve issues promptly to ensure satisfaction.Previous experience in automotive repair, service, or retail management.Strong leadership, communication, and organizational skillsAbility to drive sales and manage KPIsCustomer-first mindset with a focus on quality and integrityStrong communication skills, both verbal and written, to interact with customers and team members.Experience with POS and shop management systems a plusValid driver's licenseCompensation: $50,000.00 - $65,000.00 per yearA career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop.

Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.