Description
#ZR
- Manage and contact all incoming internet and phone inquiries and proactively pursue additional customer leads
- Contact present customers via phone, texting and email to maintain and improve customer loyalty.
- Work in close partnership with managers to provide qualified answers to leads and detailed information on customer requirements.
- Establish relationships and set appointments for customers to visit the dealerships for test drives and sales presentations.
- Assist with special service projects / campaigns.
- Contribute to the overall success of the dealership by working with all customers, teams and departments
- Performs other related duties as assigned.
Requirements
Required Skills & Abilities:
- Strongly Preferred: Bilingual (English & Spanish)
- Must have general knowledge of all makes and models as we handle everything, including many high line units
- Must be good with technology (phones, computer, etc.)
- Must be highly organized
- Must be able to work independently
- Team player
Education & Experience:
- High school diploma or equivalent.
- Must have at least two years of BDC experience in the automotive space
Automotive BDC Representative in new jersey at Unknown Company
This position is listed as full time and onsite.