Automotive BDC - Appt Setter

Sales/Internet BDC RepresentativeLAX Chrysler Dodge Jeep Ram in Inglewood is looking for a motivated and energetic Sales/Internet BDC Representative to join our growing team! If you have a passion for customer service, enjoy working in a fast-paced environment, and want to be a part of a dynamic team, we want to hear from you!Key Responsibilities:Respond to internet leads promptly via phone, email, and text messages, offering exceptional customer service.Qualify inbound sales inquiries and schedule appointments for walk-ins and phone-up prospects.Follow up with customers who have shown interest in vehicles to move them through the sales funnel.Utilize dealership CRM to manage and track customer interactions and ensure no lead goes unaddressed.Handle a high volume of outbound calls to nurture past customers, maintain relationships, and promote new sales.Assist in driving sales through lead generation strategies and appointment setting.Maintain knowledge of current inventory, promotions, and Ford products to effectively assist customers and answer inquiries.Qualifications:Previous experience in automotive sales or a Business Development Center (BDC) is preferred but not required.Strong communication skills via phone, email, and text.Experience with CRM software or willingness to learn.Ability to work in a fast-paced environment with a focus on customer satisfaction.Detail-oriented, organized, and a self-starter.Positive attitude with a willingness to be part of a team.Must be reliable and dependable.English/Spanish PreferredWhat We Offer:Competitive hourly rate of $22/hr plus performance-based bonuses.Opportunity to work with one of the top Ford dealerships in the region.Health, dental, and vision benefits (after probationary period).Paid training and ongoing development opportunities.A supportive and dynamic work environment.