Senior Automation Testing Engineer
We are seeking a Senior Automation Testing Leader / Senior Automation Testing Engineer to own and build the quality engineering and test automation function for an AI-powered healthcare technology platform.
In this role, quality directly impacts patient access to healthcare. A broken call flow can prevent a patient from reaching their physician, making quality assurance an important part of the overall patient experience.
This is not a traditional manual QA position. The role is focused on test automation, framework design, automation strategy, scalable QA processes, AI-assisted testing techniques, and building a future QA organization.
What You'll Do
Automation Strategy & Leadership
* Own the overall quality engineering vision and automation strategy for an AI-powered voice platform.
* Design, build, and maintain a scalable automated testing infrastructure from the ground up.
* Establish testing standards, best practices, and quality metrics across engineering teams.
* Recruit, mentor, and eventually lead future QA and automation testing team members.
* Help drive a culture of quality throughout the organization.
Testing Architecture & Framework Development
* Design and implement automated testing frameworks covering unit testing, integration testing, end-to-end testing, regression testing, and load/performance testing.
* Build reusable test harnesses and tooling that enable engineers to efficiently create and execute tests.
* Develop simulation frameworks for real-time voice and conversational AI workflows.
* Create testing methodologies that can scale with rapid product growth.
AI & Voice Platform Testing
* Build simulation and regression frameworks for conversational AI scenarios.
* Develop testing approaches for real-time voice interactions and telephony workflows.
* Leverage AI-assisted testing techniques to improve coverage and efficiency.
* Validate agent behaviors, routing logic, integrations, and patient call flows before production deployment.
Platform & Integration Quality
* Partner with platform, provisioning, and integrations teams to ensure comprehensive coverage across system boundaries.
* Test APIs, backend services, event-driven systems, and third-party integrations.
* Own test environments and CI/CD integration for automated execution.
* Investigate production issues and lead root-cause analysis efforts.
Compliance & Reliability
* Develop testing approaches that support HIPAA and healthcare compliance requirements.
* Help ensure platform reliability, scalability, and quality standards are consistently maintained.
* Drive preventive quality initiatives that reduce production defects and customer-impacting issues.
Required Qualifications
* 10+ years of experience in software quality engineering with a strong emphasis on automation.
* Proven track record designing and owning automation frameworks from the ground up.
* Expertise in automated testing architecture and test harness design.
* Strong experience building scalable QA processes and automation strategies.
* Experience leveraging AI-assisted testing methodologies.
* Proficiency with Python, TypeScript, or similar programming languages.
* Strong scripting, tooling, and automation development skills.
* Experience integrating automated testing into CI/CD pipelines.
* Hands-on experience with GitHub Actions, Jenkins, or similar tools.
* Deep understanding of unit testing, integration testing, end-to-end testing, regression testing, and performance testing.
* Experience testing APIs, backend services, and distributed/event-driven architectures.
* Strong debugging and analytical skills.
* Demonstrated ability to elevate quality standards across engineering organizations.
* Startup mentality with a willingness to build processes, frameworks, and teams from scratch.
* Ability to operate as both an individual contributor and future people leader.
Preferred Qualifications
* Experience testing real-time systems.
* Experience with telephony platforms, call routing systems, or voice technologies.
* Experience testing conversational AI or AI-powered applications.
* Load and performance testing experience in high-throughput environments.
* HIPAA-regulated healthcare experience.
* Experience in compliance-heavy environments.
* Contract testing experience.
* Service virtualization experience.
* Previous experience building or leading QA organizations.
Ideal Candidate
* Can design testing frameworks from the ground up.
* Can build and execute an automation-first quality strategy.
* Understand how to leverage AI to improve testing effectiveness and efficiency.
* Can create scalable quality processes that grow with the business.
* Can build sophisticated test harnesses and simulation environments.
* Thrives in a fast-paced startup-style environment.
* Operates as a strategic quality leader rather than a traditional manual tester.
Benefits include medical, dental, vision, discretionary bonuses, and participation in the company's 401(k) retirement plan. #J-18808-Ljbffr
We are seeking a Senior Automation Testing Leader / Senior Automation Testing Engineer to own and build the quality engineering and test automation function for an AI-powered healthcare technology platform.
In this role, quality directly impacts patient access to healthcare. A broken call flow can prevent a patient from reaching their physician, making quality assurance an important part of the overall patient experience.
This is not a traditional manual QA position. The role is focused on test automation, framework design, automation strategy, scalable QA processes, AI-assisted testing techniques, and building a future QA organization.
What You'll Do
Automation Strategy & Leadership
* Own the overall quality engineering vision and automation strategy for an AI-powered voice platform.
* Design, build, and maintain a scalable automated testing infrastructure from the ground up.
* Establish testing standards, best practices, and quality metrics across engineering teams.
* Recruit, mentor, and eventually lead future QA and automation testing team members.
* Help drive a culture of quality throughout the organization.
Testing Architecture & Framework Development
* Design and implement automated testing frameworks covering unit testing, integration testing, end-to-end testing, regression testing, and load/performance testing.
* Build reusable test harnesses and tooling that enable engineers to efficiently create and execute tests.
* Develop simulation frameworks for real-time voice and conversational AI workflows.
* Create testing methodologies that can scale with rapid product growth.
AI & Voice Platform Testing
* Build simulation and regression frameworks for conversational AI scenarios.
* Develop testing approaches for real-time voice interactions and telephony workflows.
* Leverage AI-assisted testing techniques to improve coverage and efficiency.
* Validate agent behaviors, routing logic, integrations, and patient call flows before production deployment.
Platform & Integration Quality
* Partner with platform, provisioning, and integrations teams to ensure comprehensive coverage across system boundaries.
* Test APIs, backend services, event-driven systems, and third-party integrations.
* Own test environments and CI/CD integration for automated execution.
* Investigate production issues and lead root-cause analysis efforts.
Compliance & Reliability
* Develop testing approaches that support HIPAA and healthcare compliance requirements.
* Help ensure platform reliability, scalability, and quality standards are consistently maintained.
* Drive preventive quality initiatives that reduce production defects and customer-impacting issues.
Required Qualifications
* 10+ years of experience in software quality engineering with a strong emphasis on automation.
* Proven track record designing and owning automation frameworks from the ground up.
* Expertise in automated testing architecture and test harness design.
* Strong experience building scalable QA processes and automation strategies.
* Experience leveraging AI-assisted testing methodologies.
* Proficiency with Python, TypeScript, or similar programming languages.
* Strong scripting, tooling, and automation development skills.
* Experience integrating automated testing into CI/CD pipelines.
* Hands-on experience with GitHub Actions, Jenkins, or similar tools.
* Deep understanding of unit testing, integration testing, end-to-end testing, regression testing, and performance testing.
* Experience testing APIs, backend services, and distributed/event-driven architectures.
* Strong debugging and analytical skills.
* Demonstrated ability to elevate quality standards across engineering organizations.
* Startup mentality with a willingness to build processes, frameworks, and teams from scratch.
* Ability to operate as both an individual contributor and future people leader.
Preferred Qualifications
* Experience testing real-time systems.
* Experience with telephony platforms, call routing systems, or voice technologies.
* Experience testing conversational AI or AI-powered applications.
* Load and performance testing experience in high-throughput environments.
* HIPAA-regulated healthcare experience.
* Experience in compliance-heavy environments.
* Contract testing experience.
* Service virtualization experience.
* Previous experience building or leading QA organizations.
Ideal Candidate
* Can design testing frameworks from the ground up.
* Can build and execute an automation-first quality strategy.
* Understand how to leverage AI to improve testing effectiveness and efficiency.
* Can create scalable quality processes that grow with the business.
* Can build sophisticated test harnesses and simulation environments.
* Thrives in a fast-paced startup-style environment.
* Operates as a strategic quality leader rather than a traditional manual tester.
Benefits include medical, dental, vision, discretionary bonuses, and participation in the company's 401(k) retirement plan. #J-18808-Ljbffr
Automation Testing Engineer in birmingham at Unknown Company
This position is listed as contract and onsite.