Automation Operator Representative

Automation Operator RepresentativeJob Description: Automation Operator Representative - Clifton, NJ, Monday to Friday, 5:00 PM to 1:30 AM, with rotational weekendsPay range: $23.48 - $35.23 / hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®HealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!Automation Specialist coordinates implementation and operations issues for automated sorting and aliquoting instruments within the Technical Operation department, which may include, but are not limited to, the following:Daily operation of front-end automation instruments (sorters and aliquoters) for all workcycles.Supports general specimen flow and delivery to Technical Departments and Manual Technical OperationsCoordinates communication for the BU with the vendor to identify, document and resolve problems and issues.Work in partnership with Specimen Management, Technical, and Biomedical EngineeringEffectively communicate up and down stream of the specimen flowEnsure that all maintenance, hardware and software changes are documented as requiredComplete all Compliance Training for their position within Technical Operations.Coordinate National Quality Assurance and College of American Pathologists requirements for Technical Operations (Manual and Automated).Know and Understand all Functions of the DepartmentMay be actively involved in special projectsTrack and report metrics required for monitoring productivity, defects and maintenance including control charts where applicable.ResponsibilitiesResponsible for daily operations of automation.Oversee 5S/Visual Management of automation work cell (including data display, flow management, continuous improvement, etc)Develop and implement Standard Work/Operating Procedures for Technical Support in accordance with Quest Diagnostics guidelines.Reviews Technical Operations Standard Work/Operating Procedure Manual on an annual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP's as indicated.Ensures all Laboratory QA/QC documentation is complete and reviewed as required.Ensures integrity of specimens sent to Technical Departments meet the criteria necessary to provide accurate and timely results.Work in a participative manner that actively encourages and supports employee involvement.Disseminate all essential information in a timely manner, using various forms of communication to all departmental staff.Prepare month-end reports.Investigates/resolves and responds effectively in a timely manner to internal and external customer complaints.Oversee and ensure adequate supply inventory for department.Participate in the interviewing and training of new employees.Monitor costs associated with automation operations (parts, service and consumable supplies).Participate on Six Sigma projects and Process Improvement Teams, or other initiatives to meet business unit objectives.Organize and lead projects both within the work group. Meet all deadlines assigned by supervisor. May be required to give presentations within department.Effectively work with Specimen Management, BME staff, and Technical Departments to resolve problems.Excellent organization, communication, and interpersonal skills; is able to manage concerns of internal and external customers in a professional manner.Demonstrates the knowledge and understanding of automated instruments following training.All other duties as assignedQualificationsPreferred Work Experience:Previous automation experience and comfort with automation preferredThree years experience in a clinical laboratory preferredMedical or production background preferredPhysical and Mental Requirements:Ability to sit or stand for long periods of timeKnowledge:Demonstrated aptitude for operating and trouble shooting highly automated instruments (able to distinguish hardware vs software or combined causes for malfunctions).Skills:Flexible with scheduleExcellent organization, communication and interpersonal skills, and interact effectively with internal and external customers.Work effectively in fast paced environment with multiple prioritiesAct in a professional manner at all times.PC skills, MS Office applications, especially ExcelEducation:Associates Degree (Preferred)About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.