Directing a team within the Auto Claims Department, the full-time Auto Claims Supervisor will supervise client performance, train team members, and ensure the achievement of regional benchmarks and goals in a remote work environment. Key responsibilities Supervises the Auto Claims team, ensuring productivity and compliance with revenue and performance goals Reviews productivity reports and audits, providing feedback and conducting training sessions to enhance team performance Coordinates with Senior Management on issues and special projects, while managing client requests and denial processes Required qualifications Thorough understanding of claims processing and procedures to effectively train new hires Experience in supervising teams and managing performance metrics Proven ability to analyze problems and present effective solutions Strong organizational skills with the ability to prioritize tasks in a fast-paced environment Willingness to foster a collaborative teamwork environment