EstimatorEstimators meet with guests to identify, and document needed body repair work, as well as develop estimates and prepare repair orders.Core ResponsibilitiesGreet and educate guests on the repair processComplete vehicle examination with guests to ascertain body damage and required workTake detailed photos of damage; send to insurance if applicableDetermine feasibility of repair vs. replacement of partsEstimate cost of replacement parts and labor to restore vehicle to pre-accident conditionPrepare and explain itemized estimate to guest; address questions and/or concernsPartner with outside insurance adjusters to review damage estimates and update approvalsUpdate customers throughout the repair process on vehicle statusMaintain body shop records through documentation of repair and replacement actionsFinalize repair orders; reconcile insurance approval with accountingOther duties and responsibilities as assignedJob RequirementsHigh school diploma or equivalent required (technical degree preferred)Previous collision or automotive experience preferredStrong communication and interpersonal skillsIntermediate math and computer skillsExcellent time management and organizational skillsValid state driver's license & ability to be insured through RMC liability insurance requiredPhysical DemandsMust be able to remain in stationary position 80%Frequently works in outdoor weather conditionsUniversal ResponsibilitiesAdhere to the Rochester Motor Cars mission, vision and values in all situations.Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.1. Customer Enthusiasm2.
Employee Satisfaction3. Financial Performance4. Market Effectiveness5.
Ongoing Improvement"Grow people, make friends and do good."Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.About Rochester Motor CarsAt Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.Competitive compensation and benefits including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.Job description subject to change at management's discretion.