Providing essential administrative support to the authorizations team, the full-time remote Authorization Support Representative will review dental insurance authorizations for compliance, maintain accurate documentation, and communicate with provider offices to gather necessary information. Key responsibilities Maintain detailed notes of work performed and ensure accurate documentation in internal systems Contact provider offices to obtain missing clinical information for pre-authorization determinations Provide various administrative support tasks, including audits, entering denial reasons, and following up on non-clinical issues Required qualifications High school diploma or equivalent 1+ years of experience in an administrative role in a dental office or similar environment Strong proficiency in Microsoft Office Excellent organizational skills to meet deadlines Demonstrated ability to multi-task effectively