To support patient services, the full-time Authorization Specialist CHAA Certified will manage authorizations with payers, verify insurance benefits, and maintain accurate records while working remotely. Key responsibilities Obtain initial and ongoing authorizations from various insurance carriers and process related denials Maintain collaborative relationships with clinical staff and billing teams to ensure efficient documentation and customer service Respond to inquiries regarding authorization status and communicate effectively with patients and healthcare professionals Required qualifications High School Diploma or equivalent required CHAA Certification within 6 months of hire Two years of experience as an Authorization Specialist preferred, or two years in a healthcare, office, or customer service setting Knowledge of medical terminology, insurance authorization processes, and relevant coding (ICD-10CM, CPT & HCPCS) Understanding of tribal health programs and customer service principles