Job DetailsJob Location: Ann Arbor MI - Ann Arbor, MI 48108Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $25.00 HourlyJob Shift: NightJob Category: Health CareSummary
Duties & Responsibilities
The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:
- Ability to perform all duties of the Donor Operations Specialist (DOS) role.
- Timely approaches to potential donor families by telephone regarding their options to donate.
- Complete donor risk assessment interviews with the appropriate historian to collect accurate medical, demographic, and social information on potential organ and tissue donors.
- Timely Evaluation and communication for potential organ and/or tissue donors.
- Evaluate donor eligibility per tissue processor expectations and communicate with the tissue recovery team.
- Responsible for placenta donors, up to and including initial referral, authorization, and DRAI.
- Ability to handle stressful, fast paced, and sensitive work involving mechanism of death with a high level of compassion and composure.
- Perform peer review of tissue authorization and DRAI.
- Complete documentation in the Gift of Life EMR.
- Perform other duties as assigned.
QualificationsEducation and/or Experience
Required
- Associate degree in health sciences, related field, or an equivalent combination of education and experience.
- 4-5 years of experience as a First Responder, 911 Dispatcher, Nursing, or related field.
Preferred
- Bachelor’s Degree in health sciences or related field
- Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.
Knowledge, Skills, and Abilities (KSA)
- Written and verbal fluency in English.
- Ability to exercise initiative, critical thinking, and problem-solving.
- Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
- Strong organizational skills and ability to manage multiple and competing priorities.
- Demonstrate attention to detail.
- Excellent verbal and written communication skills.
- Proficient active listening skills.
- Ability to read and understand medical terminology.
Organizational Culture Expectations
- Demonstrate the competencies of Professional, Determined and Compassionate.
- Maintain a motivated and positive attitude.
- Support an inclusive work environment.
- Ability to successfully collaborate and work as a member of an interdisciplinary team.
- Actively seek improvements.
- Always maintain a safe working environment and use of Universal Precautions.
- Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.