Working remotely, the full-time Audit Coordinator - Inbound/Outbound Calls Representative will handle inbound provider calls, manage email communications, and assist with portal navigation to ensure effective resolution of provider inquiries. Key responsibilities Handle inbound provider calls and resolve issues efficiently while logging details Monitor and respond to internal and external emails, ensuring adherence to service levels Make outbound calls to assist providers and escalate unresolved issues to management Required qualifications High School Diploma; Associate degree or relevant certification is a plus Prior customer service or high-volume call center experience required A minimum of 1 year experience as a Claims Analyst or Claims Auditor in a managed care setting Proficiency in Microsoft Office, particularly Excel and Outlook Ability to maintain confidentiality and uphold HIPAA regulations
Audit Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.