Audio Visual Operations and Support Manager

Audio-Visual Operations And Support ManagerThe Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space— delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers, thought leaders, and innovators. Join us and take your place in space.Job SummaryWe are looking for an experienced and passionate leader to join our team and manage the Audio-Visual Operations and Support team. In this role, you will lead our AV operations and support team in maintaining our audio-visual platforms, including conference rooms, collaboration spaces, and enterprise AV systems. You will collaborate with cross-functional teams including Facilities, Information Security, and Customer Experience teams and serve as the focal point for delivering audio-visual capabilities that enhance and support the business.

The ideal candidate is an experienced leader with hands-on technical experience, and a proven track record of developing complex technical systems. We are looking for someone who is motivated to lead, organized, and driven to deliver the best audio-visual solutions for our employees.The selected candidate will be required to work full-time, on-site at our facility in El Segundo, CA or Chantilly, VA.What You'll Be DoingManage the delivery of all audio-visual capabilities that enhance and support the businessPlan and execute AV infrastructure upgrades, supporting the AV engineering team, including system upgrades, technology refreshes, software updates, and integration enhancementsOversee the planning and execution of large corporate conferencing eventsManage vendor relationships with AV hardware and software vendorsDevelop proactive strategies related to AV deployments that minimize end-user impact at an enterprise levelImplement and enforce AV security policies and best practicesAlign key technical decisions with business objectives while remaining hands-on with delivering technical outcomesProvide direct technical guidance and support to the team and other departmentsPartner with other EIS functions, working closely with Facilities, Information Security, and Customer Experience DepartmentsEstablish and enhance team processes identifying inefficiencies, risks, and ways to improve overall deliveryMentor, guide and support audio-visual and media services team members toward a positive and collaborative environmentParticipate in engineering architectural strategy, including technology standardization and modernizationAct as an ambassador and change agent to build a culture of continuous improvementEnsure audio-visual equipment and software operate in alignment with organizational needs and standardsWhat You Need To Be SuccessfulMinimum Requirement for Audiovisual Operations and Support Manager:Bachelor's degree in computer science, electrical engineering, or equivalent experience in a relevant field3+ years of AV management or team leadership experience5+ years in AV or engineering roles with a focus on enterprise audio-visual systemsStrong knowledge of AV control systems (e.g., Crestron, Extron, Cisco collaboration tools)Experience with AV security practices and technologiesExcellent project management skillsStrong analytical and problem-solving skillsExperience performing root cause analysisHands-on experience in building enterprise level AV infrastructure and systemsProven experience coaching, providing direction, and motivating team membersThe ability to obtain and maintain a Secret level clearance, which is issued by the U.S. government. U.S. citizenship is required to obtain a security clearance.How You Can Stand OutIt would be impressive if you have one or more of these:Master's degree in computer science, electrical engineering, or equivalent experience in a relevant fieldThe ability to obtain and maintain a Top Secret/SCI level clearance, which is issued by the U.S. government.

U.S. citizenship is required to obtain a security clearance Experience developing and managing AV strategies, technical and product roadmaps, and leading teams to deliver new capabilitiesExperience with video conferencing platforms and unified communications systemsFirm understanding of network architecture and AV-over-IP technologies to maintain system standardsExperience ensuring that service levels meet and/or exceed established standardsDemonstrated ability to influence and gain commitment at all levels of the organizationExperience in the development of operational procedures, processes, and automation scriptsExperience with integrating AV systems with business processes to optimize collaboration and productivityExperience with Microsoft Teams Rooms, Zoom Rooms, and DSP programmingExperience with Digital Signage and Enterprise Video DistributionWe offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. The grade-based pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skills.(Min - Max)$127,100.00 - $190,600.00Pay Basis: AnnualLeadership CompetenciesOur leadership philosophy is simple: every employee, regardless of level and role, can demonstrate leadership. At Aerospace, our commitment is our people. To cultivate our talent and ensure that we have a strong pipeline of future leaders, we want individuals who:Operate StrategicallyLead ChangeEngage with ImpactFoster InnovationDeliver ResultsWays We Reward Our EmployeesDuring your interview process, our team will provide details of our industry-leading benefits.Benefits vary and are applicable based on Job Type.

A few highlights include:Comprehensive health care and wellness plansPaid holidays, sick time, and vacationStandard and alternate work schedules, including telework options401(k) Plan — Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hireFlexible spending accountsVariable pay program for exceptional contributionsRelocation assistanceProfessional growth and development programs to help advance your careerEducation assistance programsAn inclusive work environment built on teamwork, flexibility, and respectWe are all unique, from various backgrounds and all walks of life, yet one thing bonds all of us to each other—the belief that we can make a difference. This core belief empowers us to do our best work at The Aerospace Corporation.Equal Opportunity CommitmentThe Aerospace Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color, religion, genetic information, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law. If you're an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at or by email at . You can also review Know Your Rights: Workplace Discrimination is Illegal.