Audience Management Specialist

Managing day-to-day audience operations, the full-time Audience Management Specialist will handle audience creation, access management, and documentation in a remote capacity while ensuring compliance with data privacy and governance standards. Key Responsibilities Build and maintain audiences and manage user access across multiple systems Triage and resolve audience-related inquiries and access issues while documenting processes Consolidate existing documentation into clear instructional guides and standardised request templates Required Qualifications 3+ years of experience in Marketing Operations, Audience Management, or Access Administration Strong understanding of data privacy principles and governance related to people data Proven technical troubleshooting skills for resolving access and permission issues Experience creating structured documentation, including SOPs and process guides Ability to manage high-volume operational requests in a process-driven environment