ATM/Security Service Technician (St. Louis, MO)

Primary Function/Summary
Perform installation services to customer specifications within timeline and budget parameters. Respond to and resolve requests for service of security, conventional, ATM, and ITM equipment. Complete preventative maintenance work as prescribed.
Responsibilities
Provide a world class customer experience!

• Install and service customer ATM banking equipment.
• Perform low voltage job duties such as wiring, mounting and setup of electronic security installations (Video Surveillance, Access Control Systems, Security Alarm Systems, Phone Entry Systems, etc.)
• Service access control, video surveillance, security alarm, pneumatic systems, drive through audio systems, locks, and keys.
• Diagnose hardware and software problems and complete needed repair and resolution
• Complete preventative maintenance check-ups as defined by maintenance contract
• Complete site surveys as necessary to validate conditions in support of project bids and proposals
• Document/complete all fields and call notes via electronic applications for each service call
• Communicate activity and status to manager, dispatch, customer and others as needed
• Maintain company van and tools in good working order (company expense)
• Interact with customer in a professional and proficient manner

Skills and Qualifications
Required :

• Troubleshooting knowledge for low voltage & basic electronic systems
• Analog and IP video knowledge
• Banking Equipment, Security Alarm wiring, device installation AND/OR programming experience
• Proficiencies with Windows 10 & Microsoft Office Products
• Ability to pass background check, drug test and DMV record check
• HS Diploma
• Driver's license

Preferred :

• Minimum 2 years' experience in banking equipment, security, low voltage and/or locksmithing industry
• Low voltage cabling expertise
• Access control experience
• Door Hardware Experience (instillation and service of strikes, mag-locks, power door operators, electrified locking hardware etc.)
• Ability & understanding with IP data networks
• 2 Year Associates Degree from a Technical College Specifically with training in Electronics or Low Voltage System Design
• Ability to perform all duties while maintaining our core values of Professionalism, Integrity, and Teamwork

Job Type : Full-time
Required license or certification : Driver's License
Education : Associated Degree or Industry Certifications
Benefits available include :

• 401k Plan with company match
• Paid Time Off (PTO) and paid company holidays
• Medical, dental and vision
• Life and disability
• Supplemental insurance (accident, hospital and illness)
• Annual clothing allowance