Associate Vice President (AVP) Operations

Associate Vice President (AVP) of OperationsThe AVP of Operations for JMG oversees the operations of clinics and physician services across the health system's medical group. This senior leader is responsible for assessing and implementing performance improvement initiatives focused on operational throughput, clinic flow, and clinical improvement opportunities, working in close collaboration with clinical and business partners to ensure the highest standards of care are maintained.The AVP leads system-wide initiatives for the care delivery network, drives collaboration across practices and facilities, and ensures alignment with organizational goals to optimize patient outcomes and operational efficiency. The AVP builds standardized playbooks for process improvement, ensures consistent training across practices, and develops change management plans so that new processes are adopted consistently and sustained by every stakeholder group.Duties and ResponsibilitiesPerforms all other related job duties as assigned.Generally requires 7 to 10 years of progressive leadership experience in healthcare operations, including ambulatory care, medical group, or physician practice management.A minimum of 5 years leading multi-site operations or system-wide initiatives at a director level or above is required.Bachelor's degree in healthcare administration, business, nursing, or a related field is required.Master's degree (MHA, MBA, MPH, MSN, or equivalent) is strongly preferred.General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form.

Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.Management Competencies: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives.

Ability to recognize, analyze, and solve a variety of problems.Unit Specific Competencies: Must possess excellent communication skills with demonstrated strength in effective negotiations. Must have prior familiarity and comfort with financial data; understanding of clinical processes and billing (e.g., physician RVU data, clinical instruction ratios, etc.) is required.Certification in a performance improvement methodology, such as Lean or Six Sigma, is preferred.