Associate Technician

HVAC TechnicianPosition Overview:Ensure the proper operation and performance of customers' heating/air conditioning systems in a residential environment.Responsibilities:Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.Manage repair costs while minimizing inefficiencies.Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced hot water, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.Responds to emergency situations for the purpose of resolving immediate safety concerns.Transports various items (e.g.

tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.Must be able to work independently and have good customer communication skills.Other duties as assignedJob Requirements:Minimum requirement is a High School Diploma or General Education Degree (GED)Strong HVAC Experience in Residential AreasLight Electrical (schematics)Universal Certification for recovery and installation of refrigerantsValid Driver's License.Ability to speak, read, and write English in a proficient manner.Minimum of 2 years field experience in heating and air conditioningMust be familiar and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entryDemonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related componentsThis is a full-time union role with a great benefits package. Hourly pay ranges from: $38.62/hr - $40.55/hrMinimum Physical Requirements:Able to drive and operate a motorized passenger vehicleAble to perform tasks requiring bending, crawling, kneeling, crouching, climbing; and to change positions frequentlyAble to use stairways or ladders to access customer locationsAble to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, masks/respirators, gloves, and safety footwearAble to lift up to 15 pounds occasionally; up to 35 pounds seldomlyAble to use arms and hands to reach, hold, lift, turn, push and pull objects and toolsVisual acuity for both distance and up-close tasksThis job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.

Additional functions and requirements may be assigned by supervisors as deemed appropriate.HomeServe USA is an equal opportunity employer.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.