To support a growing IT team, the full-time remote Associate System Administrator will manage and administer Microsoft 365, Exchange Online, and SharePoint environments while providing technical support and troubleshooting for collaboration platforms. Key responsibilities: Provide technical support and troubleshooting for Microsoft Outlook, Teams, Exchange Online, and SharePoint environments Support user account administration, mailbox management, and Microsoft 365 permissions Assist with system upgrades, migrations, and routine maintenance activities Required qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience 1-2 years of experience in IT support or systems administration Experience supporting Microsoft 365 applications, including Outlook and Exchange Online Basic understanding of Microsoft Exchange administration and Active Directory management Familiarity with PowerShell scripting and automation concepts