Overview
Join the Team That’s Redefining Technical Loss Consulting. At TechLoss, we’re problem-solvers, collaborators, and customer advocates. Your expertise can help shape the future of equipment restoration. We empower engineers to lead investigations, assess damage, and guide restoration efforts.
Position: Associate Regional Consultant
Location: Charlotte, NC
Job Id: 116
# of Openings: 1
Welcome to Alpine Intel, a leader in the property insurance intelligence industry. We are currently seeking a full-time Associate Regional Consultant to join our growing team in Charlotte NC.
Duties and Responsibilities
- Conduct and manage investigations involving commercial and industrial systems, including: responsible for the overall organization and execution of the project, ensuring the work is conducted with professionalism, quality, and integrity.
- Utilize technical expertise for independent and collaborative analysis, guide the efforts of support colleagues, and ensure all findings are documented and delivered to the client.
- Document findings internally and formally in a final deliverable report.
- Manage the project timeline, documentation, budget preparation and adherence, and overall time management.
- Interface and build relationships with clients, verbally and in writing, before, during, and after the project to ensure updates are delivered timely and expectations are met.
- Manage vendors/subcontractors needed to complete the project.
- Liaise with suppliers and contractors to secure necessary materials and services as appropriate.
- Conduct equipment troubleshooting and evaluation to determine repair/refurbish/replace determinations.
- Establish the cause of equipment damage (e.g., water damage, lightning damage, power surge).
- Address claims related to electronic equipment, including computer networks, medical technology, industrial machinery, telecommunications infrastructure, and manufacturing equipment.
- May be asked to complete other work or projects for the company as determined by management.
- Conduct desk reviews (QA/QC) of projects, including: reviewing documentation to determine alignment with claim type and whether analysis provided to the client is appropriate; determine if recommendations return equipment to pre-loss condition; ensure project deliverables are accurate and in line with project scope.
Qualifications
- Bachelor of Science in Electrical Engineering or a related discipline is required.
- 1-3 years’ experience evaluating failures in a commercial or industrial setting required.
- Excellent interpersonal and communication skills (verbal and written).
- 20% travel, occasional overnight travel required. Travel may increase depending on claim volume.
- Experience in consulting or client-facing roles beneficial.
- Strong technical writing and documentation skills.
- Inquisitive by nature with a curious approach to work.
- Strong analytical and problem-solving skills.
- Ability to work in inclement weather and various environmental conditions.
- Customer service mentality and accountability for following through on commitments with professionalism, quality, and integrity.
- Demonstrated ability to manage multiple projects simultaneously.
- Ability to work independently and in a collaborative team environment.
- Knowledge of project management methodologies.
- Strong organizational skills and attention to detail.
Physical Requirements
- Occasionally required to stand for extended periods.
- Occasionally required to lift and/or move objects weighing 25 - 50 lbs.
- Occasionally required to balance, stoop, kneel, crouch, or crawl.
- Frequently required to reach with hands and arms and to use hands to finger, handle, or feel.
- Occasionally required to drive a vehicle for extended periods.
- Work may occur in an office environment or on client sites that may be industrial/manufacturing in nature.
To learn more about us visit
Alpine Intel is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.
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