Associate Product Manager, Platform Services

ABOUT POPULUS HEALTH TECHNOLOGIE

Founded in 2019, Populus is a virtual care media and technology company based in Princeton, New Jersey. We connect life science brands with patients and the healthcare professionals who treat them at the moment care consultations happen, and we measure that engagement with 1:1 attributi o .

Virtual Care Media reaches relevant patients during virtual care v EHR Triggered Messaging delivers targeted display and inbox messaging to clinicians during diagnosis and treatment, with patient portal messaging a vailble.

•Custom Care takes consumers from product discovery through physician consultation to prescription fulfillment, in one onli n We also run original research on where virtual care is going, including Virtual Care in America: The Populus Report, our benchmark study with DHC Group, PM360, and R We are hiring an Associate Product Manager, Product Operations to do two things: run the product-operations work behind every proposal we send, and, as you learn it, take that work apart and rebuild it with AI, treating the workflow as a product. You will learn the workflows well enough to know every step and every exception, automate the repeatable parts, and use the time it frees to learn the products behind the numbers. It is also how you learn product management, because the loop is the same one a product manager runs: find the problem, define what good looks like, build the fix, put it in the hands of the people who use it, and check
You will work directly with the VP of Product and alongside Sales and Ad operations. Produce, manage, and quality-check HCP and health consumer audience counts and targeting estimates across Virtual Care Media and EHR Triggered Messaging to turnaround tim e Manage and respond to inventory requests from the Sales team, using our inventory manaement tools.

•Map the current counts, inventory, and RFP workflows step by step, and identify whe re time, errors, ad rework build up.

•Design, build, and maintain AI-assisted workflows, automations, and agents that take on the repeatable steps, connecting AI tools to our data and i Document every workflow, prompt, and rule so that others c a Take on product management work with Genuine interest in product management as a career, and curios i A bachelor's degree is preferred, and equivalent hands-on work counts in its place. Early-career, with 1 to 3 yers of professional experience.

•Structured thinking: you can break a messy process into steps, see what is repeatable, and desc r Strong attention to detail and comfort with data; ng in Excel or Google Sheets.

•Project management experience.

•Poduct or product operations experience.

•You have built with AI beyond chat: automations, custom workflows, agents, ligh t coding, NPI targeing, audience estimation,or ad serving. This role is a gateway into product management. As you automate the manual parts of counts, inventory, and RFP support, your work shifts from running the numbers to understanding and shaping the products behind them. You will build a documented record of systems you designed and measured, along with a working knowledge of each product and how it is sold. That is the foundation of product management, and the path her You will help build product operations at a company doing something new in pharma media: reaching patients and clinicians at the moment care is being decided, instead of interrupting them somewhere else. You will get more exposure than most early-career roles offer, across the full product suite and the whole pre-sales process, with a real hand in the proposals that win business.