Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. The  Associate Patient Care Coordinator reports to the Center Administrator and provides appointment scheduling, patient registration, and cashiering. This role also answers incoming calls and performs other related clerical functions, acting as a front office support function.  Schedule: Monday-Friday, 8am-5pm PST May be required to travel to other sites for coverage, depending on business need.  Schedule patient appointments, verifying correct visit type and primary care provider Provide exceptional service to all customers Collect appropriate co-pays and adhere to all cash handling policies Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted Work with back office staff to ensure smooth patient flow Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.  High School Diploma/GED 

1+ years of experience in customer service

1+ years of experience providing administrative support in a healthcare, medical office, and/or health insurance environment

Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

1+ years of data entry experience  1+ years of experience with EMR computer applications 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.   UnitedHealth Group is a drug - free workplace.