Associate National Accounts Specialist

Supporting the National Accounts team, the full-time Associate National Accounts Specialist will manage service inquiries, research provider participation, and assist with provider referral processes while working remotely. Key responsibilities Responds to service inquiries regarding network providers and nomination requests Researches and documents service inquiries to ensure timely and accurate resolutions Provides administrative support to National Accounts Specialists and department leadership Required qualifications High school diploma or equivalent; two years of college coursework may substitute for related work experience Entry-level experience (0-2 years) in a call center, customer service, or administrative support environment preferred Ability to communicate clearly and professionally with customers and internal stakeholders Basic problem-solving skills and the ability to prioritize tasks in a fast-paced environment Familiarity with Microsoft Word, Excel, and customer relationship management systems is preferred