Associate Marketing Coordinator

Associate Account & Content Coordinator

Reports To: Content Marketing Manager

Classification: Full Time

Work Environment: Primarily Remote

Position Summary

The Associate Account & Content Coordinator provides administrative, project coordination, and social media support to the company’s Accounts and Content teams.

This full-time position helps keep client projects organized, accurate, and on schedule. Responsibilities include maintaining project records, coordinating materials and deadlines, assisting with co-op advertising programs, and developing and scheduling approved social media content.

The ideal candidate is organized, detail-oriented, dependable, and comfortable managing multiple assignments in a collaborative agency environment. Strategic decisions, senior client communication, and final approvals remain with the Accounts team, Content Marketing Manager, and agency leadership.

Essential ResponsibilitiesAccount and Project Coordination

• Provide day-to-day administrative and project support to the Accounts and Content teams.
• Open and update projects, organize Google Drive folders, maintain copy documents, and track deadlines and approvals.
• Keep internal project and traffic reports accurate and current.
• Coordinate routine project information, materials, and timelines with clients, vendors, and internal departments.
• Schedule meetings, prepare agendas, record action items, and draft follow-up notes.
• Gather client sales figures, invoices, marketing assets, and other information requested by the Accounts team.
• Proofread client materials for spelling, dates, pricing, links, promotional details, brand and overall accuracy.
• Promptly communicate missing information, delays, publishing problems, or project concerns to the appropriate manager.

Content and Social Media Support

• Assist in creating and maintaining monthly social media calendars for assigned clients.
• Gather content from clients, websites, designers, vendors, promotions, stock libraries, and approved evergreen sources according to established schedules.
• Draft captions, calls to action, links, tags, and hashtags based on established client strategies and brand guidelines.
• Revise content based on manager feedback and prepare approved posts for scheduling.
• Upload and schedule approved organic social media content using designated platforms per monthly schedules.
• Verify that posts, links, images, dates, and promotional information are accurate.
• Assist with event-related posts, recurring social media updates, and routine paid-social maintenance.
• Monitor publishing issues and complete basic troubleshooting before escalating more complex concerns.

Co-Op Advertising Support

• Lead the administration of client and vendor co-op advertising programs.
• Maintain co-op calendars, trackers, deadlines, and organized program records.
• Collect invoices, creative materials, screenshots, reports, and proof-of-performance documentation.
• Help prepare co-op plans, approval requests, reimbursement submissions, and status updates.
• Follow up internally on missing or incomplete documentation.

Team and Department Support

• Work collaboratively with account, content, creative, digital, media, and social media team members.
• Maintain organized client reference materials, including brand guidelines, content preferences, recurring campaigns, and account requirements.
• Assist with documenting departmental procedures, checklists, training materials, and client-specific instructions.
• Stay informed about social media practices, marketing trends, and developments within the jewelry industry.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree in marketing, communications, advertising, business, or a related field preferred. Relevant internship or work experience may be considered in place of a degree.
• Practical experience in marketing, social media, account support, project coordination, or administrative work.
• Strong written communication, proofreading, and organizational skills.
• Obsessive attention to detail and accuracy.
• Ability to manage recurring deadlines and multiple projects.
• Professional and responsive communication skills.
• Willingness to learn, accept feedback, and follow established processes.
• Ability to work independently and collaboratively in a remote environment.
• Familiarity with Google Workspace and major social media platforms.
• Experience with project-management or social media scheduling software is helpful but not required.

Work Environment and Schedule

This is primarily a remote position involving regular communication through email, phone, text, and virtual meetings. Standard business hours are generally 8:30 a.m. to 5:30 p.m. Eastern Time. Occasional schedule flexibility or travel may be required for client needs, deadlines, meetings, or industry events.

Measures of Success

Success in this role will be demonstrated through:

• Accurate and timely project updates
• Consistent completion of assigned deadlines
• Well-organized files and documentation
• Accurate social media calendars and scheduled posts
• Complete and timely co-op submissions
• Prompt communication of questions, delays, and missing materials
• Positive collaboration with clients and internal team members
• Continued growth in account coordination and content marketing skills

Pay: From $3,125.00 per month

Benefits:

• Professional development assistance

Work Location: Remote