Associate Market Clinical Director

Responsibilities

• Directs accountability for clinical outcomes and day‑to‑day management of Medical Directors in multiple centers within the assigned market, with regular presence in the centers under direct management and under the supervision of the Regional President.
• Ensures successful clinical operations and meets/exceeds plan market earnings.
• Manages, mentors, and coaches Medical Directors in the assigned market to deliver outstanding clinical outcomes.
• Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors, including practicing physician shadowing/coaching, conducting 1:1s with direct reports, executing leadership development plans and performance management.
• Cultivates a center‑level physician culture fully aligned with the ChenMed core model, core values, behaviors, and service standards.
• Assists Clinical COE in training new practitioners within the assigned centers.
• Participates in recruiting and interviewing PCP and specialist candidates.
• Partners with Clinical COE and Talent Acquisition to support the clinical talent lifecycle, accelerating growth, including hiring of PCPs, NPs, and Medical Directors, and role‑modeling exemplary clinical leadership.
• Establishes and supports development and cultivation of successful relationships with payers, specialists, community, and hospitals, and drives a local social media presence as part of the core responsibilities for the role.
• Monitors and supports overall market culture, responding with urgency to workplace concerns; reviews and approves center‑level referrals and provides backup for market referral and delegated utilization authorizations.

Additional Responsibilities

• Assists the Regional President with market quality and performance improvement initiatives.
• Oversees monthly scorecard reviews and, in conjunction with Clinical Leadership, delivers quarterly clinical metric analysis.
• Provides training to other ChenMed entities as needed.
• Develops deep relationships with providers and key stakeholders in the market.
• Uses the understanding of local market dynamics to drive clinical initiatives.
• Builds clinical credibility and trust to deepen relationships.
• Assists with implementation of cost reduction and market clinical strategies.
• Delivers outstanding clinical outcomes and service to the patient panel as a PCP (20%).
• Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills, and Abilities

• Consistently demonstrates the following behavioral competencies:
  • Customer focus – Builds strong customer relationships and delivers customer‑centric solutions.
  • Demonstrates self‑awareness – Uses feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Ensures accountability – Holds self and others accountable to meet commitments.
  • Drives results – Consistently achieves results, even under tough circumstances.
  • Develops talent – Helps people meet both their career goals and the organization’s goals.
  • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Interpersonal savvy – Relates openly and comfortably with diverse groups of people.
• Technical knowledge and skills:
  • Excellent clinical skills.
  • Knowledge and experience in a managed care delivery system.
  • Knowledge of clinical outcomes and quality improvement processes.
  • Experience in population risk management or complex chronic disease care management.
  • History of being a natural teacher to fellow physicians.
• Other skills and abilities:
  • Good analytical skills.
  • Ability to build relationships with external organizations.
  • Conflict management and resolution skills.
  • Familiar with, if not proficient in, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Comfortable with the electronic medical record (EMR) and adept at keyboarding.
  • Ability to travel locally, regionally and nationally up to 30% of the time.
• Spoken and written fluency in English.
• This job requires the use and exercise of independent judgment.

Education and Experience Criteria

• MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required.
• A minimum of 2 years’ clinical experience required (3 years preferred).
• Strongly prefer one year of previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population.
• Board eligibility is required.
• Board Certified in Internal Medicine, Family Medicine, Geriatrics, or similar is preferred, though other sub‑specialty training and board certification may be acceptable.
• Current, active license to practice medicine in the state of employment.
• High‑performing physician with a proven track record of clinical leadership experience.
• Has completed all internal physician training and has attained partnership.
• Experience with population risk management or complex chronic disease care management.
• Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
• Preferred to be an existing high‑performing PCP partner and/or Medical Director within the ChenMed core model, managing a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader among peers, and to lead teams in quality and performance improvement initiatives.
• If specialized, has demonstrated leadership within the specialty and delivered superior outcomes in the ChenMed model.

Pay Range

$257,939 - $368,485 Salary

The posted pay range represents the base hourly rate or base annual full‑time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.