Associate Field Service RepresentativeSRCTec, LLC is seeking an entry-level Associate Field Service Representative to become one of two OEM representatives supporting local units at Fort Bragg, NC. SRCTec designs, manufactures, and supports advanced radar and sensor systems for a global commercial and defense customer base. This role is ideal for individuals beginning their engineering career, focusing on delivering pre- and post-sales technical support through product demonstrations, training, and field assistance. The candidate will primarily integrate with assigned units providing technical and training support in garrison and deployed to CONUS and OCONUS locations (excluding danger zones).
Candidate will also develop foundational expertise in SRCTec products, assist in creating technical content to enhance customer success, including on-site consultation and integration support for hardware, software, and network configurations.What You'll DoAssist in field training and service support at customer locations, both domestically and internationally, under close supervisionEngage with customers and end users to understand and document expectations, collaborating with internal teams to meet requirementsContribute to a collaborative, customer-focused engineering culture, supporting team efforts to deliver value to clientsSupport customer operational needs, including occasional last-minute travel to potentially austere field sitesProvide technical assistance to engineering, quality, configuration management, and subcontract teams on routine tasks, including guidance on handling, installation, and utilization of systems and equipmentDevelop and document after-action reports to support continuous improvementAssist in providing on-site consultation oversight and integration support for existing hardware, software, network configurations, and new system initiatives within area of responsibilityContribute to advising on technical requirements for products, services, support equipment, and electronic equipment installationsHelp in the development and adherence to area-wide procedural/policy changesWhat You'll BringAssociate's degree, vocational certification, or military experience in an engineering-relevant field with 2+ years of work experience, or Bachelor's degree in an engineering-related field with 0+ years of experience (equivalent combination of education, training, and experience considered, such as familiarity with radar, RF-based, communication, or navigation systems)Basic understanding of principles, theories, and concepts in technical domains related to hardware, software, and network integrationFamiliarity with test equipment such as multimeters, network analyzers, spectrum analyzers, signal generators, or oscilloscopes to diagnose basic electrical and electronic issuesAbility to read and interpret electronic schematics, mechanical drawings, test/assembly instructions, specifications, and engineering documentationStrong written and verbal communication skills with a customer-focused mindset, including the ability to communicate with internal and client project team membersSelf-motivated with good time management skills to handle routine assignments under close supervisionAbility to work collaboratively within cross-functional teams, interacting with peers, supervisors, and engineering personnelWillingness to learn and develop skills as an assistant instructor for operator and maintenance training coursesMeet physical occupational requirements including the ability to lift, move, and walk with a minimum of 50 pounds, climb towers, and tolerate long flights and periodic long workdays, and ability to obtain tower climbing certification with or without reasonable accommodationsGeneral computer skills, including MS Office suite, and basic understanding of TCP/IP networkingWillingness to travel up to 75% (domestic and international), including potential extended assignments at military or customer locations in austere environments (desert, arctic, or other extreme conditions) with associated environmental and biological hazardsApplicants selected will be subject to a government security investigation and must meet eligibility requirements for (and subsequently receive) access to classified information up to the Secret levelMust be able to pass a pre-deployment physicalWays to Stand OutMilitary experience preferred but not requiredWhat Sets Us Apart? SRCTec, LLC is a manufacturing and life cycle management company specializing in the cost-effective production of high-quality, high-reliability, advanced military electro-mechanical products. SRCTec is a wholly owned subsidiary of SRC, Inc. SRC is a not-for-profit research and development company that combines information, science, technology and ingenuity to solve "impossible" problems in the areas of defense, environment and intelligence.
Across our family of companies, we apply bright minds, fresh thinking and relentless determination to deliver innovative products and services that are redefining possible®. When you join our team, you'll be a part of something truly meaningful — helping to keep America and its allies safe and strong. You'll collaborate with more than 1,400 engineers, scientists and professionals — with 20 percent of those employees who have served in the military — in a highly innovative, inclusive and equitable work environment. You'll receive a competitive salary and comprehensive benefits package that includes four or more weeks of paid time off to start, 10 percent employer contribution toward retirement, and 100 percent tuition support.
Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated at $59,000 to $71,000 annually. The actual salary will vary based on applicant's experience, skills, and abilities, geographic location as well as other business and organizational needs. SRC offers competitive benefit options, for more details please visit our website.Non-Discrimination StatementIndividuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or age, or status as a protected veteran or disability except as strictly required by applicable law.