Associate Director, Technology Integrations

Position Information

• Position Title: Associate Director, Technology Integrations
• Position Type: Admin/Professional
• Department: Admissions and Financial Aid
• Full or Part Time: Full Time
• Pay Grade: MN8

Position Summary Information

Join Northeast Ohio Medical University’s (NEOMED) Office of Admissions and Financial Aid. NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Associate Director, Technology Integrations, who wants to contribute to meaningful work in a collaborative academic environment. At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range

$49,120 – $58,125, commensurate with experience

Benefits & Perks

NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage

• Competitive medical, dental, and vision insurance through Medical Mutual
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement

• State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off

• Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits

• Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
• Educational benefits with our partner universities (Policy# )
• Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
• Employee wellness activities and initiatives that support a healthy work-life balance

Principal Functional Responsibilities

Project Management and Implementation

Project Management and collaboration with the IT Department to design and implement technology solutions for university constituent groups of all sizes within and alongside the Financial Aid Office. Coordinate and facilitate requirements gathering and analysis, including development and implementation of functional specifications, integration documents, and testing scripts. Use reporting tools to extract data from operational data systems to help with analysis, testing, and troubleshooting of non-routine production system problems.

Strategic Leadership

Collaborates with the financial aid director in the development of unit strategic goals and implementation of new initiatives and process enhancements; assists with direction and training of financial aid counseling team staff. Maintains awareness of new laws, financial aid regulations, technology and reporting regulations, university and college accreditation standards, and best practices; identifies relevance for NEOMED and proposes appropriate adjustments to policy and procedure. Serves on university committees representing financial aid and information technology.

Process Management

Lead efforts related to technology improvements in the financial aid office. Establish vision and priorities for technology initiatives in conjunction with financial aid staff. Provide oversight of testing integrations with system upgrades, changes in business operation processes, or data change management. Maintain documentation and communicate information regarding changes in financial aid data workflow and system integrations in support of the university’s mission and initiatives.

Validation and Collaboration

Cross-check and validate financial aid timelines with Banner functionality related to academic year and term set-up, in conjunction with the college and registrar’s office academic period calendars and accounting/student accounts with billing and payment plans.

Other Duties

Perform other duties as assigned.

Qualifications

• Bachelor’s Degree
• Three years in higher education, including 1 year (minimum) in a post-secondary financial aid office or in an information technology position supporting financial aid.
• Experience and working knowledge with a financial aid module in a higher education ERP.
• Proficient in the Microsoft Office suite

Preferred Qualifications

• Master’s Degree in a relevant field
• Five years in higher education administration, including 2 years (minimum) in a post-secondary financial aid office or in an information technology position supporting financial aid.
• Experience and working knowledge managing one or more functions using a financial aid module in a higher education ERP (e.g. compliance, awarding, E-Visions data exchange, etc.).

Physical Requirements

Must be able to utilize a phone, computer and other office equipment.

Posting Detail Information

NEOMED Campus Safety Guidelines

In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.

Close Date

Supplemental Questions

1. Please describe a project or experience that demonstrates the accuracy of your work and attention to detail. (Open Ended Question)
2. Do you have knowledge and/or familiarity with Ellucian Banner? (Open Ended Question)
3. What are your salary expectations for this position? (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Statement of Values

Optional Documents