- Develop complex integrated solutions for Kyndryl public and private cloud, applications, data and AI, infrastructure, projects, and consulting services
- Deliver value directly to customers
- Develop and manage customer relationships with solution decision makers in Infrastructure and Customer Line of Business organizations
- Own the end‑to‑end customer solution, including risk identification and mitigation, cost, profit, and deliverability
- Lead customer technology discussions up to CTO/CIO level
- Prepare, develop, and evaluate organizational responses to requests for proposals
- Research and understand sales markets, industries, customers, and competitors
- Identify customer business challenges and create unique, value-focused technical solutions
- Lay the groundwork to acquire and support customers before closing sales
- Create overall solution designs, including project setting, direction, expectations, and implementation
- Gather critical information, select and implement appropriate business actions, and adjust as needed
- Monitor customer interactions and ensure products and services address customer requirements and concerns
- Lead development of costing methodologies and globally consistent cost models
- Interlock with service offering management teams and offering owners on service definitions, cost drivers, labor ratios, and cost model factors
- Support contract negotiations through signature and complete engagement hand-over
Requirements
- Minimum of 5+ years of demonstrated technology skills coupled with business-commercial acumen
- Concept evangelizing ability
- Strong market connections, including up to CxO level
- Ability to lead and create large complex deals through proactive leadership
- Deep understanding of technology and business trends, including infrastructure, public and private cloud offerings, applications, automation, and agentic AI
- Ability to align technology trends with Kyndryl offerings
- Ability to work with internal stakeholders and external client ecosystems to create and close large, complex deals exceeding $10M TCV
- Exceptional communication abilities to articulate solutions and differentiation
- Ability to travel up to 50%
- Bachelor’s degree or higher preferred
- Experience in consulting or advisory roles supporting customer solution design preferred
- Knowledge of hybrid and cloud architecture design preferred
- Experience supporting sales pursuits through presentations, proposals, or solution workshops preferred
Core Competencies
Demonstrates expertise in developing integrated solutions for public and private cloud environments, with a strong focus on customer relationship management and solution design. Capable of leading complex deals and aligning technology trends with business needs to deliver value to clients.
Highest-signal resume keywords
- Cloud Architecture Design
- Customer Relationship Management
- Solution Design
- Proposal Development
- Technology Trend Alignment
ATS Optimization Keywords
Hard Skills
- Integrated Solutions Development
- Costing Methodologies
- Risk Identification and Mitigation
- Business-Commercial Acumen
- Sales Pursuit Support
Soft Skills
- Exceptional Communication
- Proactive Leadership
- Concept Evangelizing
Certifications & Qualifications
- Bachelor’s Degree or Higher
Industry Keywords
- Public Cloud
- Private Cloud
- Infrastructure
- Automation
- Agentic AI