Associate Director Revenue Cycle - Patient Access - UMMC Greenwood

Job Requisition ID: R

Job Category: Professional and Technical

Organization: Rev Cycle - Patient Access

Location/s: UMMC Greenwood

Job Title: Associate Director Revenue Cycle - Patient Access - UMMC Greenwood

Job Summary

To manage daily Revenue Cycle operations and to oversee any support functions of authorizations, pre-service financial clearance, revenue integrity, billing, payment posting, denials management, scheduling, customer service and insurance follow up. Responsible for leading departmental success through data analysis, strategic planning, staff recruitment and retention with a focus on continual growth and development.

Education & Experience

Education and Experience Required: Degree (Associate's or Bachelor's) and five (5) years of revenue experience including two (2) year of supervisory experience.

Certifications, Licenses, or Registration required

N/A

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities: In-depth knowledge of large group physician billing and government and other payor billing rules and regulations. Verbal and written communication skills. Organizational and analytical skills. Ability to design and implement measures to increase productivity, maximize collections, attain or exceed accounts receivable goals and industry benchmarks, and improve customer service. Ability to train, motivate, and supervise staff.

Responsibilities

• Provides operations oversight of Revenue Cycle billing and collection activities, ensuring that functions are aligned with the strategic goals and objectives that meet or exceeds peer group benchmarks
• Designs and implements measures to increase productivity and maximize cash flow by attaining or exceeding industry standards for accounts receivable management, pre-service financial clearance, excellent customer service, cost containment, automation and resource utilization
• Assists in establishing and implementing short- and long-range billing and collections goals and objectives; provides feedback to staff and implements policy and procedure changes necessary to accomplish goals
• Reviews, daily, weekly, and monthly reports and dashboards to spot trends and support performance improvement; performs monthly analysis to observe trends and measures volume and source of charge and collection activity; recommends and implements measures to improve benchmarks and mitigate negative trends
• Monitors and ensures compliance with all applicable regulations, contractual agreements, and billing policies.
• Maintain current knowledge of governmental, legal and regulatory provisions related to medical billing, practice management and collection activity.
• Review payer guidelines and policies and effectively communicate changes to staff
• Establish and monitor performance goals and objectives for assigned team.
• Manage and oversee employee performance through training, coaching and performance improvement plans.
• Performs quality checks to minimize errors in billing and insurance denials/rejections.
• Reports quality and productivity results to upper leadership along with performance improvement plans
• Ensure teams have the necessary tools, resources and training and mentoring to support high functioning revenue cycle
• Recommend and establish policies and procedures to support revenue cycle functions, improvement initiatives, and regulatory compliance
• Ensures timely and thorough account inquiry responses to internal and external customers demonstrating excellent communication and customer service practices.
• Work collaboratively across enterprise as an integral part of the revenue cycle leadership team
• Promote and ensure UMMC standards of professionalism across the team

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more).

Time Type: Full time FLSA Designation/Job Exempt: Yes Pay Class: Salary FTE %: 100 Work Shift: Day Benefits Eligibility: Grant Funded: No

Job Posting Date: 09/15/2026

Job Closing Date (open until filled if no date specified): The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law.

UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports.

Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”).

UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination.

UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov).

In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

Complaint Process You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquires or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi or emailed to If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.