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Associate Director - Programme Management

austin, tx • Posted 4 days ago
Hybrid Contract Management & Operations

Overview

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe.

Project Summary

If you like the idea of leading programme delivery and shaping strategy across a portfolio of projects, this role will see you directing performance, governance and implementation excellence.

Core Values & Responsibilities

  • Safety first – You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
  • Client focus – Deliver on our promise – You will ensure robust quality systems are in place, manage delivery from project inception/brief through design development and planning, contractor procurement and construction, and manage tasks to support senior leaders and client teams.
  • Integrity – Always do the right thing – You will manage project budgets, highlight risks, challenges and mitigations, support the long‑term development of the function or BU, and hold others accountable to Mace values.
  • Create opportunity for our people to excel – You will manage design and consultant teams collaboratively, leading the project team and stakeholders to achieve KPIs, and actively network and innovate.

You’ll Need To Have

  • Directs the coordination and delivery of a sub‑programme and oversees implementation of project strategies, providing direction and monitoring delivery in alignment with overall vision and objectives.
  • Implements appropriate programme delivery environment including People, Organisation, Process, Information and Technology.
  • Responsible for improving performance from the bid baseline by optimizing resources and monitoring, reviewing and evaluating activities, systems and methodologies.
  • Defines the relationship ownership and is the primary contact for Mace BUD engagement.
  • Directs and maintains exceptional safety, quality, cost, programme, sustainability, governance, risk, stakeholder management and programme compliance standards.
  • Focus on delivering programme benefits and outcomes.
  • Maintains programme documentation, including process and procedures, plans, reports, registers, and lessons learned.
  • Creates a high‑performing and inclusive team environment that encourages contribution and recognition.
  • Engenders, promotes and influences quality and Service Excellence in all conversations and programme interactions.
  • Ensures the programme is operating an effective risk management strategy with appropriate management actions and risk treatments established.
  • Proactively conveys and connects the wider business strategy to the programme team and promotes the associated initiatives.
  • Networks and utilises the full depth and knowledge of the Mace Group and Centres of Excellence to support the programme delivery, actively promoting knowledge share with others.
  • Ensures operations are commercially viable, influencing the achievement of business objectives and meeting organisational and legislative compliance obligations.
  • Builds and maintains internal and external relationships (e.g. clients, contractors, consultancies and other stakeholders) to foster growth and increase networks, developing internal and external communication.
  • Adapts the full benefits of Construction to Production (C2P), Net Zero Carbon, and Digital & Data innovation.
  • Promotes Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework; supports the safety and wellbeing of all Mace staff.
  • Manages a number of Senior Managers, Managers and Assistant Managers.
  • Works collaboratively towards the common goal of net zero carbon transition, and shares responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll also have

  • Proven experience and track‑record as a sub‑programme or smaller programme lead.
  • Technical understanding of programme management practices, controls, programme governance and programme procedures.
  • Budgetary oversight (external programme budget and internal fee budget).
  • Risk & opportunity management experience/practitioner.
  • Strong problem‑solving and analytical skills across cost, scheduling, procurement, contract administration, financial controls and reporting, across the project lifecycle.
  • Competency and understanding of current Health Safety Executive (HSE) (or local equivalent) regulations.
  • Relevant and commensurate technical, leadership and management qualifications.
  • Network of clients, consultants and contractors.
  • Strong knowledge of consultancy/construction, infrastructure and property sectors.
  • Degree (or equivalent) with professional work experience in one or more specific disciplines in the Programme, contract administration and financial controls.
  • Openness to innovation and tries to find better approaches/ways of working.

Salary

The estimated salary for this position is 175,000 USD. Starting salary may vary based on permissible, non‑discriminatory factors such as experience, skills and qualifications.

Equal Opportunity Employer

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

Working Arrangements

We are also open to discussing part‑time, flexible, and hybrid working options if suitable within the role.

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