Associate Director, Oncology Treatment Site Lead - Upper Midwest Territory (IA, MN, ND, SD, WI)

Primary Activities & Responsibilities:

• Lead onboarding and readiness support for treatment sites (workflow education, system setup, operational requirements)
• Provide process-focused education for site stakeholders using approved resources for initial implementation and ongoing support
• Ensure sites have operational capabilities/knowledge to execute the end-to-end treatment journey (onboarding, readiness, ordering workflow execution, steady-state operations)
• Serve as operational subject matter expert for assigned sites regarding process, operations, and logistics
• Act as primary contact for operational issues; triage and resolve via cross-functional coordination
• Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant site engagement
• Build trusted relationships with site operational leaders through consistent, responsive support
• Use (as approved) company data/dashboards to assess operational metrics and identify improvement opportunities
• Synthesize site feedback to help HQ enhance communication, workflows, resources, and education

Qualifications:

• Bachelor’s degree required
• Minimum 5 years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration)
• Strong understanding of healthcare ecosystem
• Proven experience implementing workflows for complex therapies with provider organizations/operational stakeholders
• Ability to operate in evolving “white space” environments
• Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps)
• Excellent interpersonal/communication skills; strong leadership and cross-functional collaboration
• Ability to travel ~50%; valid driver’s license

Preferred:

• Activation/readiness and operational support experience for advanced therapies (cell, gene, radioligand)
• Experience with complex oncology workflows and large oncology systems

Required/Relevant Skills:

• Account management
• business relationship building
• onboarding
• site activation/operations
• oncology
• logistics management
• stakeholder engagement
• collaboration/cross-functional teamwork
• product lifecycle/project implementations