Associate Director, Oncology Treatment Site Lead - St. Louis Territory (IL, MO)

Associate Director, Oncology Treatment Site Lead (TSL) — field-based, non–demand generating/non-promotional role supporting oncology treatment sites for an oncology mRNA-based individualized neoantigen therapy for early stage melanoma.

Primary Activities & Responsibilities:

• Lead onboarding and readiness support for treatment sites (workflow, system setup, operational requirements).
• Provide process-focused education using approved resources for initial implementation and steady-state support.
• Serve as product operational subject matter expert for assigned sites (process, operations, logistics).
• Act as primary point of contact for operational issues; triage and coordinate timely resolution.
• Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement.
• Build trusted relationships with site operational leaders via consistent, responsive support.
• Use approved dashboards/metrics to identify operational improvement opportunities.
• Synthesize site feedback to improve HQ communication, workflows, resources, and education.

Qualifications:

• Bachelor’s degree required.
• 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
• Strong healthcare ecosystem knowledge.
• Proven track record implementing workflows for complex therapies with provider organizations/operational stakeholders.
• Ability to work in evolving/unclear “white space” environments and solve operational problems.
• Strong leadership, interpersonal, and communication skills; ability to travel ~50%; valid driver’s license.

Preferred:

• Experience supporting site activation/readiness for advanced therapies (cell/gene/radioligand).
• Experience with complex oncology workflows.
• Experience with large oncology systems and multiple enterprise stakeholders.

Benefits:

• Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits include medical/dental/vision, retirement (401(k)), paid holidays, vacation, and compassionate/sick days.