Associate Director, Oncology Treatment Site Lead - Southwest Territory (AZ, NM, San Diego CA)

Primary Activities & Responsibilities

• Lead onboarding and readiness support for product treatment sites (workflow, system setup, operational requirements).


• Deliver process-focused education using approved resources for initial implementation and ongoing support.


• Ensure sites have capabilities/knowledge for consistent end-to-end treatment journey execution (onboarding through ordering workflow and steady-state operations).


• Serve as operational subject matter expert for product process, operations, and logistics.


• Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.


• Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement.


• Build trusted relationships with site operational leaders; provide responsive support.


• Use company dashboards/metrics (as approved) to identify operational improvements.


• Synthesize site feedback to improve HQ communication, workflows, resources, and education.

Qualifications

• Bachelor's degree required.


• 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).


• Strong healthcare ecosystem knowledge; proven experience implementing workflows for complex therapies with provider organizations.


• Ability to operate in evolving, unclear "white space" environments with multiple dependencies.


• Strong operational problem-solving and root-cause/issue resolution.


• Excellent interpersonal/communication skills; strong leadership and cross-functional collaboration.


• Travel ~50%; valid driver's license.

Preferred

• Activation/readiness and operational support for advanced therapies (cell/gene/radioligand).


• Experience with complex oncology workflows; large oncology systems and multi-stakeholder navigation.

Skills (required)

• Account management; stakeholder engagement; onboarding; site activation/operations; logistics/operations; oncology; immunotherapy; product lifecycle; collaboration/cross-functional teamwork; mRNA.

Benefits (if applicable/explicit)

• Annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.