Associate Director, Oncology Treatment Site Lead - OK-LA Territory (AL, KS, LA, OK)

Associate Director Oncology Treatment Site Lead (TSL) — field-based, customer-facing, non–demand generating and non-promotional role covering OK–LA geography (AL, KS, LA, OK). Candidate must reside in the territory.

Primary Activities & Responsibilities

• Lead onboarding and readiness support for product treatment sites (workflow, system setup, operational requirements)
• Provide process-focused education to site stakeholders using approved resources for implementation and ongoing support
• Ensure sites have operational capabilities/knowledge to consistently execute end-to-end treatment journey
• Serve as product operational subject matter expert for product process, operations, and logistics
• Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes
• Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant engagement
• Build trusted relationships with site operational leaders through consistent, responsive support
• Use company data/dashboards (as approved) to assess operational metrics and identify improvement opportunities
• Synthesize site feedback to enhance HQ communication, workflows, resources, and education

Qualifications

• Bachelor’s degree required
• Minimum 5 years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration)
• Strong understanding of healthcare ecosystem
• Proven provider organization experience implementing workflows for complex therapies
• Ability to work in “white space” with evolving, unclear processes and dependencies
• Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps)
• Ability to build relationships with operational stakeholders
• Excellent interpersonal/communication skills across cultures/disciplines
• Leadership and ability to collaborate in cross-functional, matrix organizations
• Travel ~50%
• Valid driver’s license

Preferred

• Advanced therapy site activation/readiness and operational support (cell, gene, radioligand therapies)
• Experience with complex oncology workflows
• Experience with large oncology systems and multi-stakeholder enterprise navigation

Required skills (examples)

• account management
• business relationship building
• onboarding
• stakeholder engagement
• site activation/operations
• logistics management