Associate Director, Oncology Treatment Site Lead - Ohio Territory (OH, KY)

Associate Director, Oncology Treatment Site Lead (TSL) — field-based, customer-facing, non–demand generating/non–promotional. Primary point of contact for operational information and support for product treatment sites. Role focuses on operational/process support (not clinical treatment information). Territory: Ohio geography (OH and KY); candidate must reside in the territory.

Primary Activities & Responsibilities

• Lead onboarding and readiness support for treatment sites (workflow, system setup, operational requirements)
• Deliver process-focused education to site stakeholders using approved resources
• Ensure sites can consistently execute end-to-end treatment operational journey (onboarding → ordering workflow → steady-state operations)
• Serve as operational subject matter expert for product process, operations, and logistics
• Triaging and resolving operational issues via cross‑functional coordination
• Collaborate with cross‑functional oncology field teams for compliant, coordinated engagement
• Build trusted relationships with site operational leaders
• Use approved dashboards to assess operational metrics and identify improvements
• Synthesize site feedback to improve HQ communication, workflows, resources, and education

Qualifications

• Bachelor’s degree required
• 5+ years relevant experience in healthcare/life sciences (sales, account management, provider operations/administration)
• Strong healthcare ecosystem understanding
• Proven experience implementing workflows for complex therapies with provider organizations
• Ability to operate in evolving “white space” environments
• Operational problem‑solving and stakeholder coordination
• Interpersonal/communication skills; leadership; cross‑functional matrix collaboration
• Travel ~50%; valid driver’s license

Preferred

• Activation/readiness and operational support for advanced therapies (cell/gene/radioligand)
• Experience with complex oncology workflows and large oncology systems

Benefits (explicit)

• Annual bonus and long‑term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement/401(k), paid holidays, vacation, compassionate and sick days.