Associate Director, Oncology Treatment Site Lead - North California Territory

Associate Director, Oncology Treatment Site Lead (TSL) — North California (field-based).

Primary field point of contact for operational information and support for product treatment sites. Focus is operational/process support (not clinical).

Primary Activities & Responsibilities:

• Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
• Deliver process-focused education to stakeholders using approved resources for initial implementation and ongoing support.
• Serve as operational subject matter expert for assigned sites (process, operations, logistics).
• Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination.
• Collaborate with cross-functional oncology field teams (as approved) for compliant, consistent site engagement.
• Build trusted relationships with site operational leaders; provide consistent, responsive support.
• Use site operational metrics/dashboards (as approved) to identify improvement opportunities.
• Synthesize site feedback to enhance HQ communication, workflows, resources, and education.

Qualifications:

• Bachelor’s degree required.
• 5+ years relevant healthcare/life sciences experience (e.g., sales, account management, provider operations/administration).
• Strong healthcare ecosystem knowledge; proven provider workflow implementation experience.
• Operate in “white space” with evolving processes/unclear paths.
• Strong operational problem-solving and stakeholder coordination.
• Travel ~50%; valid driver’s license; must reside in territory.

Preferred:

• Advanced therapy site activation/readiness and operational support (cell/gene/radioligand).
• Experience with complex oncology workflows and large oncology systems.

Skills (required themes):

• Account management; communication; collaboration; cross-functional teamwork; onboarding; logistics management; site activation/operations; stakeholder engagement.

Benefits (explicit):

• medical/dental/vision;
• retirement (401(k));
• paid holidays/vacation/compassionate & sick days;
• annual bonus/long-term incentive if applicable.