Associate Director, Oncology Treatment Site Lead - Midwest Territory (IN, KY, MI)

Associate Director, Oncology Treatment Site Lead (TSL)

Primary Activities & Responsibilities:

• Lead onboarding and readiness support for product treatment sites; educate on workflow, system setup, and operational requirements.
• Deliver process-focused education for site stakeholders using approved resources for initial implementation and ongoing operational support.
• Ensure sites have operational capabilities/knowledge for consistent end-to-end treatment journey execution.
• Serve as operational subject matter expert for assigned sites; support product process, operations, and logistics.
• Act as primary point of contact for operational issues; triage and coordinate resolution through cross-functional processes.
• Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant engagement.
• Build trusted relationships with site operational leaders via consistent, responsive support.
• Use approved company data/dashboards to assess site operational metrics and identify improvement opportunities.
• Synthesize site feedback/process insights to improve HQ communication, workflows, resources, and education.

Qualifications:

• Bachelor’s degree required.
• Minimum 5 years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
• Strong understanding of healthcare ecosystem.
• Proven experience implementing workflows for complex therapies with provider organizations/operational stakeholders.
• Ability to operate effectively in evolving “white space” environments.
• Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
• Ability to build relationships with operational stakeholders; excellent communication/interpersonal skills; strong leadership and cross-functional collaboration.
• Travel ~50%; valid driver’s license.

Preferred:

• Experience supporting site activation/readiness for advanced therapies (cell/gene/radioligand).
• Experience with complex oncology workflows and large oncology systems.