Associate Director, Oncology Treatment Site Lead - Central Plains Territory (AR, KS, MO, NE)

Associate Director Oncology Treatment Site Lead (TSL) — field-based, customer-facing, non–demand generating/non-promotional. Primary point of contact for operational information and support for product treatment sites (Central Plains: AR, KS, MO, NE; candidate must reside in territory). Focus on operational/process support (not clinical).

Primary Activities & Responsibilities:

• Lead site onboarding/readiness support: educate sites on workflow, system setup, and operational requirements.
• Deliver process-focused education using approved resources for initial implementation and ongoing support.
• Ensure sites can consistently execute the end-to-end operational journey (onboarding/readiness through ordering workflow execution and steady-state operations).
• Serve as operational subject matter expert for product process, operations, and logistics.
• Triaging operational issues and coordinate resolutions via cross-functional processes.
• Collaborate with approved cross-functional oncology field teams for compliant, consistent site experience.
• Build trusted relationships with site operational leaders via responsive support.
• Use dashboards/metrics (as approved) to identify operational improvement opportunities.
• Synthesize site feedback to improve HQ communication, workflows, resources, and education.

Qualifications:

• Bachelor’s degree required.
• 5+ years healthcare/life sciences experience (sales/account management/provider operations/administration).
• Strong healthcare ecosystem understanding; track record implementing workflows for complex therapies.
• Ability to operate in “white space” environments; strong operational problem-solving.
• Relationship-building and excellent communication; leadership in cross-functional matrix organizations.
• Travel ~50%; valid driver’s license.

Preferred:

• Advanced therapy site activation/readiness support (cell/gene/radioligand) and complex oncology workflows; experience with large oncology systems/enterprise stakeholders.

Required Skills (examples):

• Account management, onboarding, site operations/activation, logistics management, stakeholder engagement, cross-functional collaboration.

Benefits (as stated):

• medical/dental/vision, retirement (401(k)), paid holidays, vacation, compassionate and sick days; annual bonus/long-term incentive if applicable.