Associate Director, Oncology Treatment Site Lead - Atlanta Region (GA, SC)

Associate Director Oncology Treatment Site Lead (TSL) — field-based, customer-facing, non–demand generating and non-promotional. Primary point of contact for operational information/support for product treatment sites, focused on operational/process support (not clinical).

Responsibilities:

• Lead onboarding/readiness support for treatment sites (workflow, system setup, operational requirements)
• Provide process-focused education for site stakeholders using approved resources
• Ensure sites can consistently execute end-to-end operational journey (onboarding → ordering workflow execution → steady-state)
• Act as product operational subject matter expert (process, operations, logistics)
• Serve as primary contact for operational issues; triage and coordinate resolution cross-functionally
• Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant engagement
• Build trusted relationships with site operational leaders via consistent, responsive support
• Use dashboards/metrics (as approved) to identify operational improvement opportunities
• Synthesize site feedback/process insights to enhance HQ communication, workflows, resources, and education

Qualifications:

• Bachelor’s degree required
• 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration)
• Strong healthcare ecosystem knowledge
• Track record implementing workflows for complex therapies with provider/operational stakeholders
• Able to operate in evolving “white space” environments; strong operational problem-solving
• Ability to travel ~50%; valid driver’s license

Preferred:

• Site activation/readiness and operational support for advanced therapies (cell/gene/radioligand)
• Experience with complex oncology workflows and large oncology systems